I Haven’t Received Order Confirmation. Is My Order Confirmed?

Question

I haven’t received order confirmation. Is my order confirmed?

Answer

Occasionally, our IT systems may not process all orders correctly. If the purchasing process ended by redirecting you to the success page, it is very likely that your order is confirmed. In cases like these, we invite you to contact our customer service by email, specifying the order code in the subject of the mail.

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We accept the most popular credit and debit cards such as Mastercard and Visa, PayPal, ApplePay, GooglePay, SamsungPay, Link, and Klarna. All payments are 100% secure: we always use the https protocol and rely on the most reliable professionals in the sector such as PayPal and Stripe. Our site does not store any credit card data of our customers.

  • PayPal Icon: secure digital payment service for fast and protected online transactions, accepts credit and debit cards.
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  • Klarna Icon: flexible payment service, buy now and pay later without interest, for convenient and secure purchasing.
  • Apple Pay Icon - pay quickly and securely with NFC technology and Touch ID
  • Google Pay Icon - make secure payments online and in stores with NFC support
  • Stripe Icon - integrated payment solution for accepting payments online globally

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